Certificate in Remote Working and Virtual Sales

The Certificate in Virtual Sales is designed to meet the rising demand for virtual selling skills. Research shows that the buying process has been shifting towards virtual over the past decade. Both inside and field-based sales professionals need the appropriate skills and knowledge about best practices in virtual selling to keep up with current trends. From how to place a webcam and lighting, to hosting a video conference, to virtual prospecting and account management, and much more, today’s sales rep needs to know it all.

Why You Need this Certificate in Remote Working and Virtual Sales

Given the recent disruption in selling due to the COVID-19 Pandemic, all sales professionals have been thrust into a new environment. Besides working from home, reps must be skilled and proficient in everything virtual.

The Global Sales industry believes that the future will continue to shift towards virtual selling. Even when we get back to “normal”, sales professionals will need to be experts in communicating, building rapport and trust, prospecting, engaging, and closing deals without necessarily meeting their client in person. Video calls have expanded so much in the past year that they are almost a requirement for all sales. This virtual sales course can give you all these skills.

Virtual selling skills are now a “must-have” for sales reps and this course delivers those skills effectively. Without these skills, you and your reps run the risk of losing sales and facing stagnant sales numbers. Sales leaders should consider equipping their teams with this virtual sales training.

Certificate in Virtual Sales Coursework Overview:

Course 1: Setting Up Your Virtual Workspace

a. Routine & Boundaries
b. The Space
c. Office Essentials
d. Video Essentials

Course 2: *Online Tools & Technologies

a. Virtual Best Practices with Technology Adoption
i. CRM
ii. Video
iii. E-Mail
iv. Phone
v. Instant Messaging

b. Helpful Virtual Tools
i. Sales Engagement Platforms
ii. Scheduling Tools
iii. E-signature
iv. Conversation Intelligence & Analysis


*Individual technologies best practices are agnostic and not brand specific.

Course 3: Virtual Meeting Best Practices

a. Use of Video – Technical Tips and Best Practices
i. Camera, Lighting and your Background
ii. Audio
iii. Dress Code
iv. Body Language

b. Virtual Meetings
i. Scheduling the Meeting
ii. Meeting Prep
iii. The Intro & Agenda
iv. How to Engage the Audience
v. Use of Video Conferencing Features

Course 4: Virtual Prospecting & Discovery

a. Pre-Call Research
b. Measurements & Goals
c. Personalization
d. Virtual Prospecting Best Practices
e. Discovery Calls and Best Practices
f. Verbal Attributes & Communications

Course 5: Virtual Product Demos & Sales Presentations

a. Best Times for Scheduling Demos
b. Using Discovery in a Demo
c. Virtual Demo Best Practices
d. Presenting Value
e. Handling Objections
f. Advancing the Sales & Securing Next Steps

Course 6: Virtual Account Management

a. Best Practices in Virtual Account & Territory Management
b. Best Practices in Virtual Channel/Partner Management
c. Virtual Referral Best Practices
d. Account & Territory Management Planning

Course 7: Virtual Leadership - Leadership Program Only

a. Virtual Coaching
b. Performance Management
c. Motivating Remote Teams
d. Remote Leadership Best Practices
e. Maintaining Your Culture – Virtually

Optional: Coaching and Audit with Certified Badge

For those who select coaching, there will be 3 discussion sessions which include practical discussions and a session on digital sales. This also includes an assignment where students will be audited and issued a badge when they get a 75% quality mark.

Assessment and Exam Matters

Exam Methodology
Certificate In Virtual Sales
Certificate in Virtual Sales

Each module has a mandatory test that requires an 80% pass mark for the next module to open. This 80% score is a confirmation and a attestment to subject mastery. 


Students will receive a dual Certificate in Virtual Sales by Asia Pacific Sales & Marketing Academy and the Global Inside Sales Association upon successful completion of all modules.

To Claim APACSMA Digital Badging

Upon passing your online tests and successful completion of your online course, submit your course completion scores to edu@apacsma.com for digital badging and eCertificate issuance within 5 working days.

What Course To Take Next

Students who receive this certification are ready for the Certified  Inside Sales Professional and Certified Social Selling Specialist course.

Certificate in Remote Working and Virtual Sales


All prices quoted are in USD.

Successful completion of this Certificate in Remote Working and Virtual Sales gives you the tools to work virtually with email, phone, video, and CRMs. You will learn best practices for virtual meetings, discovery calls, prospecting, product demos, virtual accounts, territory management, and partner and channel management. This online sales certification course is a product of APACSMA.


Additional information

For Corporate Invoicing

Proceed to check out and Request for Invoice under payment method.

Program Type

Leadership Program – Online Only, Leadership Program – Online with Coaching, Rep Program – Online Only, Rep Program – Online with Coaching

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