Inside Sales | APACSMA

Award Winning Certified Inside Sales Professional Certification

This course is a perfect choice for Buiness Development Reps, Sales Development Reps, Sales Executives and Account Managers and anyone who wants to master tele sales skills. This will help every sales individual develop or improve the latest sales skills, trends, and techniques and create a basic strong foundation to Inside Sales competencies and skills.

The Course:

The course consists of 10 individual but tightly connected courses, plus a course that helps you prepare for the upcoming exam. Each of these courses builds on the other and will help you grasp knowledge and obtain skills that will build up to make a strong and knowledgeable Inside Sales professional.


  1. Introduction to Inside Sales and the Profession
  2. Business 101 and The Sales Process
  3. Prospect Research Process
  4. Components of a Successful Prospecting Call
  5. Call Discovery and Qualification
  6. Presenting a Solution
  7. Objection Handling
  8. Closing
  9. Prospecting Email and Voicemail Communication Skills
  10. Territory, Account and Channel Management
  11. Final Exam is Optional

This course will help you:

  • Learn industry standards and best practices
  • Stay up-to-date with the latest industry advancement
  • Advance your career
  • Show your proactive approach to professional development
  • Raise the bar in your organization
  • Get noticed and praised by your superiors
  • Close more wins than ever before

Certified Inside Sales Professional + 4 Coaching Sessions


All prices quoted are in USD.

Earners of this Certified Inside Sales Professional certification will develop essential qualities, competencies and tactical skills required to perform the role of Inside Sales. They will acquire and master the skills to identify target accounts and customers, research, prospect, call discovery and qualification, present solutions, handle objections, handle voicemail and email etiquette, winning meetings and the basics of territory, account and channel management. This online sales certification course is a product of APACSMA!

Additional information

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APACSMA Singapore
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