Certified Customer Success Rep
This course is for SAAS based organizations who wish to engage clients at their pre-sales level, engaging and ensuring smooth customer and product experience at the trial level, handholding implementation, product experience and converting sales qualified opportunities to closed wins. This role also identifies areas for account growth, cross-sell and up-sell where needed. This course ensures a Customer Success Rep gets the basic foundation for success in this role.
This course is strictly on a request basis.
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